1. ONLINE ORDERING
Just go shopping and click on the items you wish to order.
You may go back and forth between the product pages and the order form until you are ready to submit the order.
There are many items featured.
Please double check the shipping information towards the bottom of the page.
To order online,
you must use the Paypal service, but it is not required to have a paypal account. You may pay as a guest. You may use your Visa, MasterCard or your PayPal account.
Please call 503-678-2755 for additional information about Christmas Shipping.
The Pacific Hazelnut Candy Factory Web site employs the highest
levels of security to ensure your order is confidential and secure.
The industry standard Secure Sockets Layer (SSL) assures that
your credit card number will be submitted to us in encrypted
form.
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2. ORDER BY FAX
Shop the Web site as you would above. Instead of submitting
the order, print it out and Fax it to us. Be sure to sign the
order form, and add your credit card number, expiration date, V-Code, and zipcode.
Fax the printed order form to: 503-678-1872
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3. ORDER BY PHONE
Shop the Web site as you would above. We will receieve your order, but with no payment. You may call us at our direct line (503) 678-2755 to give your method of payment. We will need your credit card number, expiration date, V-Code, and zipcode.
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4. ORDER BY MAIL
Shop the Web site online. Instead of submitting the order,
print it out and mail it to us. Be sure to sign the order form.
Please include credit card information, check or money order.
Mail the printed order form to:
P. O. Box 266
Aurora, Oregon
4. Cancelling an order
After you fill out your information and push submit, your order has been placed. If, for some reason, you decide that you would not like to have your order submitted, you must e-mail us at website@pacifichazelnut.com or call us at (503) 678-2755 and let us know that you do not want your order completed.
If payment is not received within 24 hours of your order being placed, we will have an employee call to verify that you still would like your order, and help you through the ordering process.
If you have any questions at any time, please feel free to e-mail or call us.
CUT OFF DATES FOR HOLIDAY ORDERING
| For Arrival By: | Cut Off Dates for Holiday Delivery* | ||
|---|---|---|---|
| Standard Delivery |
3 Day Select | ||
* For delivery to Alaska or Hawaii, allow 3 additional days for standard delivery; 1 additional day for Express Delivery Delivery Service to Hawaii.
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| Merchandise Total | Add |
|---|---|
| $0.01 - $20.00 | $9.50* |
| $20.01 - $30.00 | $10.50* |
| $30.01 - $40.00 | $11.50* |
| $40.01 - $60.00 | $13.50* |
| $60.01 - $100.00 | $15.50* |
| $100.01 - $150.00 | $16.50* |
| $150.01 - $200.00 | $17.50* |
* Charge is per shipping address.
The shipping charge for Alaska, Hawaii, and Canada are double the standard rate.
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STANDARD DELIVERY SERVICE
All perishable items are trucked under controlled temperatures
to a major city near their destination, where they are released
to the US Postal Service for final delivery. Please allow up
to two weeks after we receive your order for delivery.
Extra Delivery Services
Foreign and Canada Delivery: We ship via USPS International Air Parcel Post; add 30% to the catalog price (plus the standard delivery charge).
We must have a U.S. street address (no P.O. boxes) for Express deliveries.
Express Service (2-5 business days)
Double the standard shipping charges per address . We ship the next business day.
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THE BEST GUARANTEE IN THE BUSINESS
You and those who receive your gifts must be delighted, or we'll make it right with either a replacement or a full refund - whichever you prefer.
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All products from our current Pacific Hazelnut Candy Factory
catalogs can be ordered online using Netscape Navigator®(2.0
or higher), Microsoft Internet Explorer®(2.0 or higher)
or any compatible Secure Sockets Layer (SSL) browser. With these
browsers, you will automatically be directed into a secure environment
which will encrypt the transaction for transmission over the
Internet.
We have taken every step to make sure our online catalog is convenient,
easy-to-use, and worry free!
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